What we do ...

Phoenix Restaurants is a regional food service management company, providing quality food and service to onsite Business and Educational clients.

We provide “Best in Class” food and service to our clients.  Utilizing quality ingredients, trained team members and safe food handling programs.

Our goal is to be the premier onsite restaurant company known for its culinary expertise and exceptional customer service.

We succeed by attracting, motivating and retaining strong, participative and enthusiastic team members who care.

Richard Grund is the President of Phoenix Restaurants.  For over twenty years Mr. Grund owned Total Food Service Direction with his partner Mr. Gus Gregory.  Mr. Grund held the position of Executive Vice President.  Under his leadership, TFSD became a leader in corporate and educational dining for more than 20 years.  TFSD was committed to quality, service and uncompromising excellence.  TSFD became a nationally recognized, award winning company and a leading force within the restaurant industry.  In 1988 they were chosen by their peers as the best dining service company in the country.  Both Mr. Gregory and Mr. Grund were involved heavily in the early formulative years of the Society for Food Management (the national organization of corporate food service management professionals).   Mr. Gregory is a past President of the Society and Mr. Grund is a recipient of their highest honor, The Society’s President’s Award.  Although it is not the Company’s goal to grow as large as TFSD was, it is the intention of Mr. Grund to build Phoenix into an even better company from the perspective of customer service and food quality.  In 1997 these gentlemen sold TFSD to the Fine Host Corporation.  Mr. Gregory retired from active management and Mr. Grund became Fine Host’s Regional Vice President, overseeing the Southeast United States. In mid 2002 it became evident that Fine Host was going to sell their company to the Aramark Corporation, Mr. Grund, not wishing to be part of a nine (9) billion dollar company, opted to leave Fine Host.

With a history dating back to 1978, TFSD provided dining services to more than 50 accounts in the Southeast and had over 500 employees.  In addition to serving Carnival Cruise Lines for over 20 years, they served Office Depot, Burger King Corporation, The Miami Herald, the Assurant Group, Amadeus, The Palm Beach Post, Sensormatic-Tyco and the Federal Reserve Bank, and built a growing presence in Atlanta, Georgia, Greeneville, South Carolina and New Orleans, Louisiana.

Phoenix, through Mr. Grund and the other staff he has surrounded himself with, has a wealth of experience providing corporate dining, college and school food service, hospital food service, recreational feeding, catering and conference services.  Phoenix’s first client was Lynn University.  It is their intention to ultimately build a small company of several large accounts, solely in the South East Florida area.  The Restaurant Business is a fun business.  The fun part is the relationships with customers, the opportunity to be creative, the competition to provide newer and better foods, working with and teaching our staff members and in general, bringing the gift of hospitality to your customers.  This can only be effectively provided by a small regional company. To that end our efforts are always mindful of our market driven, high quality service philosophy.

Total Food Service was a recipient of IFMA’S prestigious “Silver Plate” one of very few organizations so honored."   He has lectured at Florida International University and at Chungang University in Seoul, Korea.  He taught Food Service Management at St. Thomas University in Miami, Florida

Boar’s Head Meats, Naturally Fresh Salad Dressings, Starbuck’s Coffee, Tropicana Juices, Arizona Iced Teas, a Lee and many, many more.

Our distinction lies in creating custom food service programs for our Clients.  We do not use a cookie cutter approach.  The passion for food, along with an obsession for quality, speed, details and constant improvement in the way we do business, can build a winning food service program for you.